Veterans Crisis Line: dial 988 then press 1
Official Nebraska Veterans' Affairs Seal

Nebraska Department of Veterans' Affairs

NDVA State Service Office

State Service Office TeamOur State Service Office is dedicated to helping veterans and their family members apply for state, federal, and other benefits. We will help you through the entire benefit process at no cost to you or your family. These services are 100% free. From state to federal to other benefits, the NDVA State Service Office is here to serve those who have served. 

Services include: 

  • reviewing service records and determining benefit eligibility for veterans, spouses, and dependents

  • assisting with the accurate completion of forms

  • transmitting completed claims to the proper state or federal officials

  • assisting and managing both initial appeals and appeals to the Board of Veterans Affairs

  • advising applicants with claims before the U.S. Department of Veterans' Affairs (VA), including:

    • developing accurate disability claims

    • following VA’s requirements to assist claimants with developing claims

    • assisting with scheduling Compensation and Pension (C&P) examinations

    • explaining VA Disability rating criteria

    • facilitating correspondence between VA and veteran claimant


Hours of Operation:

Monday through Friday between the hours of 8:00 am and 4:30 pm CST. The State Service Office is closed for major National and State Holidays.

Virtual VSO Live Chat Hours

You can chat with an accredited veteran service officer during business hours. Just click the chat bubble icon in the bottom right corner of the website! Messages sent outside of business hours will receive a response the next business day. 

Veterans State Service Office


The State Service Office is located inside of the Lincoln VA Regional Office on 40th & Old Cheney Road in Lincoln.

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If you're looking for contact information for one of our State Service Officers, please visit our NDVA Staff Directory page


American Legion, American Veterans, Veterans of Foreign Wars, Nebraska Department of Veterans Affairs, The Retired Enlisted Association (TREA), Vietnam Veterans of America, and National Association of County Veterans Service Officers.